Tuesday, September 6, 2011

our sealift arrives

We were not overly impressed by the "customer service" from NSSI Desgagnes. As I have not received a response to my request for clarification so I can only share with you my understanding of the process:
  1. Wait for boat to arrive
  2. Telephone NSSI office / beach shack 979 0002 which is never answered and does not have voicemail
  3. Drive to NSSI office / beach shack which is never staffed
  4. Telephone Desgagnes in Montreal who will advise you to repeat steps 2 & 3
  5. Drive around sealift beach and compound (avoiding being run over by recklessly driven heavy equipment) looking for a) your crate and/or b) an NSSI employee
  6. After approximately one week you will find someone who takes your PO Box number for billing and tells you that Hansons's will deliver your crate
  7. On the same day you will receive a bill in the mail from NSSI Desgagnes to demonstrate that they had your PO Box address all along
  8. Come home from work one day (August 31) to find crate outside house
Wasn't that fun and efficient?




You will then need a man and some tools to open the crate and carry the contents inside.


The main driver for our shipment was dog food. Johnny and Sage eat a brand that is not sold here so we either have to bring it up by boat or plane (Orijen never responded to Sage's letter). We popped a few things in the crate for ourselves too.


I spent Wednesday evening (after wings) arranging all the goodies down in the sealift room.

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